Refund policy

BLUE ROSE ONLINE RETURN POLICY

You have 3 days after receiving your online purchase to submit a request for an exchange.
This only applies to items that are eligible for an exchange.
The exchange of an online order will be subject to a 15% restocking fee.

EXCLUDED FROM ONLINE EXCHANGE POLICY:

SALE ITEMS, HANDBAGS, JEWELRY & ACCESSORIES, BRIDAL GOWNS, SWEET 16 & QUINCE GOWNS, AND ANY SEQUIN & BEADED ITEMS. ALL PROM GOWNS ARE FINAL SALE.

Due to the delicate nature of the material of our dresses, we are not responsible for any missing
stones/beads or any kind of damage after the dress has been worn.